Accessibility Skills Hiring Toolkit

This toolkit is intended to help organizations build internal capacity for producing accessible digital products by developing a knowledgeable and skilled workforce. This toolkit includes sample Position Description Language for adding accessibility responsibilities and qualifications to position descriptions

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Sample Position Description Language

This section provides sample language for use in describing responsibilities and qualifications for roles that influence accessibility in digital products. The following roles have been completed:

  • Product Owner/Manager
  • Project Manager
  • UX/Visual Designer
  • UX/Interaction Designer
  • Front-End Developer
  • Quality Assurance Tester
  • Instructional Designer
  • Content Author/Producer
  • Multimedia Producer
  • Sourcing/Procurement Officer

The following roles are to be completed or in progress:

  • Content Editor/Publisher
  • Social Media Editor/Publisher
  • Information Architect
  • UX Researcher
  • Product Support
  • Legal Counsel

Product Owner/Manager

Responsibilities

  • The Product Owner/Manager defines and manages the production of digital products.
    • The Product Owner/Manager ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Apply user-centered and inclusive design practices to product development
      • Prioritize accessibility when designing, developing, and managing digital products
      • Manage accessibility as a compliance-level concern in product development
      • Require support for accessibility in development resources, e.g., frameworks, code libraries, design systems

Qualifications

  • Required: Applicants for the Product Owner/Manager role are required to have these qualifications:
    • Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
    • Knowledge of WCAG 2.1 AA requirements
    • Experience producing products that require compliance with non-functional requirements (e.g., security, privacy) including accessibility
    • Experience applying user-centered design methods to product development
    • Experience advocating for accessibility in digital products (e.g., with leadership, development teams)
    • Preferred: Applicants with the following qualifications will be preferred:
      • Experience engaging with people with disabilities in research and design activities
      • Experience using diverse personas to influence product design

Project Manager

Responsibilities

  • The Project Manager manages product development activities.
    • The Project Manager ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Include accessibility activities in project timelines and milestones
      • Include accessibility evaluation in product testing (e.g., usability testing, use case tests)
      • Support the development team in prioritizing accessibility in product development

Qualifications

  • Required: Applicants for the Project Manager role are required to have these qualifications:
    • Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
    • Knowledge of WCAG 2.1 AA requirements
    • Experience managing projects that require compliance with non-functional requirements (e.g., security, privacy) including accessibility
    • Experience incorporating accessibility into product development methodologies
    • Preferred: Applicants with the following qualifications will be preferred:
      • Experience managing projects without resorting to an accessibility backlog

UX/Visual Designer

Responsibilities

  • The UX/Visual Designer creates visual designs and communicates visual design requirements.
    • The UX/Visual Designer ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Create visual designs with accessibility in mind
      • Incorporate accessibility requirements into design documents and specifications
      • Partner with colleagues and team members to prioritize accessibility in visual designs

Qualifications

  • Required: Applicants for the UX/Visual Designer role are required to have these qualifications:
    • Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
    • Knowledge of WCAG 2.1 AA requirements
    • Experience designing for platform technologies (e.g., HTML, CSS, JavaScript, iOS, Android)
    • Experience creating visual designs that meet accessibility guidelines, including use of color and color contrast requirements
    • Experience creating layouts that adapt to changes in text size and format, and different viewing modes, such as high-contrast mode
    • Experience designing layouts that are accessible and responsive
    • Preferred: Applicants with the following qualifications will be preferred:
      • Experience articulating and incorporating accessibility requirements into visual design documents and specifications

UX/Interaction Designer

Responsibilities

  • The UX/Interaction Designer creates user experience and interaction designs and communicates requirements.
    • The UX/Interaction Designer ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Create user experience and interaction designs with accessibility in mind
      • Incorporate accessibility requirements into design documents and specifications
      • Partner with colleagues and team members to prioritize accessibility in user experience and interaction design

Qualifications

  • Required: Applicants for the UX/Interaction Designer role are required to have these qualifications:
    • Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
    • Knowledge of WCAG 2.1 AA requirements
    • Experience creating user experience and interaction designs that meet accessibility guidelines
    • Experience designing inclusive flows that take into account keyboard interaction, non-visual user interaction, use of color and contrast, and multimedia interactions
    • Preferred: Applicants with the following qualifications will be preferred:
      • Experience articulating and incorporating accessibility requirements into user experience and interaction design documents and specifications

Front-End Developer

Responsibilities

  • The Front-End Developer builds digital products.
    • The Front-End Developer ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Build digital products with accessibility in mind
      • Incorporate accessibility features into digital content and resources
      • Partner with colleagues and team members to prioritize accessibility in digital content and resources

Qualifications

  • Required: Applicants for the Front-End Developer role are required to have these qualifications:
    • Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
    • Knowledge of WCAG 2.1 AA requirements
    • Experience applying WAI-ARIA authoring guidelines and best practices
    • Experience optimizing for the accessibility features of the platform (HTML, iOS, Android)
    • Experience developing digital products that comply with accessibility standards
    • Preferred: Applicants with the following qualifications will be preferred:
      • Experience incorporating accessibility tests into the development process
      • Experience building digital products where compliance with accessibility standards is part of “definition of done”

Quality Assurance Tester

Responsibilities

    • The Quality Assurance Tester evaluates digital products to ensure compliance with quality standards and requirements.
    • The Quality Assurance Tester ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Perform accessibility tests using evaluation tools, manual testing, and assistive technologies
      • Record results of accessibility tests

Qualifications

  • Required: Applicants for the Quality Assurance Tester role are required to have these qualifications:
    • Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
    • Knowledge of WCAG 2.1 AA requirements
    • Knowledge of web technologies (e.g., HTML, CSS, JavaScript)
    • Experience using accessibility evaluation tools and frameworks (e.g., WAVE, Developer Tools, Accessibility Inspector)
    • Experience using assistive technologies (e.g., VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText)
    • Preferred: Applicants with the following qualifications will be preferred:
      • Professional training in using assistive technologies
      • Experience conducting usability tests that include participants with disabilities

Instructional Designer

Responsibilities

  • The Instructional Designer creates, produces, and publishes digital instructional resources.
    • The Instructional Designer ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Create instructional resources with accessibility in mind
      • Create alternatives for multimedia content, such as captions and audio descriptions
      • Use platforms and tools that support accessibility
      • Partner with colleagues and team members to prioritize accessibility in course production

Qualifications

  • Required: Applicants for the Instructional Designer role are required to have these qualifications:
    • Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
    • Knowledge of WCAG 2.1 AA requirements
    • Experience producing instructional resources that are in compliance with accessibility standards
    • Preferred: Applicants with the following qualifications will be preferred:
      • Experience applying best practices in universal design for learning to creating instructional digital resources

Content Author/Producer

Responsibilities

    • The Content Author/Producer creates, produces, and publishes primarily text-based content.
    • The Content Author/Producer ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Incorporate content accessibility requirements (semantic structure, meaningful links) into content authoring workflows
      • Create content with accessibility in mind
      • Create alternatives for media content, such as image descriptions and figure captions
      • Use content authoring and publishing platforms that support accessibility
      • Partner with colleagues and team members to prioritize accessibility in content production

Qualifications

  • Required: Applicants for the Content Author/Producer role are required to have these qualifications:
    • Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility
    • Knowledge of WCAG 2.1 AA requirements related to content authoring and production
    • Experience creating accessible content using plain language and clear and structured content, and providing alternatives as needed
    • Preferred: Applicants with the following qualifications will be preferred:
      • Experience creating content that follows Plain Language Guidelines
      • Experience incorporating production of alternatives (e.g., captions, image descriptions) into content authoring workflows
      • Experience incorporating accessibility into content authoring resource, such as style guides

Multimedia Producer

Responsibilities

    • The Multimedia Author/Producer creates, produces, and publishes digital audio, visual, and video content.
    • The Multimedia Author/Producer ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Incorporate media accessibility requirements and techniques (captioning, audio descriptions, use of color, contrast) into production workflows
      • Create multimedia content with accessibility in mind
      • Create alternatives for multimedia content, such as captions and audio descriptions
      • Use multimedia publishing platforms that support accessibility
      • Partner with colleagues and team members to prioritize accessibility in multimedia production

Qualifications

  • Required: Applicants for the Media Author/Producer role are required to have these qualifications:
    • Knowledge of CVAA and other regulations related to media accessibility
    • Knowledge of WCAG 2.1 AA requirements related to multimedia production
    • Experience creating effective audio descriptions, alternative text descriptions for images, media transcripts, and other accessible content
    • Preferred: Applicants with the following qualifications will be preferred:
      • Experience with self-described video production best practices
      • Experience adapting scripts for media transcripts
      • Experience writing and producing audio descriptions
      • Experience incorporating production of alternatives (e.g., captions, audio description) into production workflows

Sourcing/Procurement Officer

Responsibilities

    • The Sourcing/Procurement Officer identifies third-party resources (professional services, technology systems and tools, content) for use in providing digital products and ensures compliance with requirements.
    • The Sourcing/Procurement Officer ensures compliance with digital accessibility regulations and requirements by performing the following duties and responsibilities:
      • Incorporate accessibility requirements into bids and contracts
      • Evaluate capacity of proposed resources to meet accessibility requirements
      • Define accessibility requirements and responsibilities in contracts
      • Monitor compliance with contractual requirements related to accessibility
      • Partner with colleagues and team members to prioritize accessibility in sourcing and procuring resources

Qualifications

  • Required: Applicants for the Sourcing/Procurement Officer role are required to have these qualifications:
    • Knowledge of the ICT Standards and Guidelines and other regulations related to digital accessibility (e.g., ADA, EN 301 549)
    • Knowledge of WCAG 2.1 AA requirements
    • Experience ensuring compliance with non-functional requirements (e.g., security, privacy) for technology procurement and professional services
    • Experience including accessibility requirements when sourcing and procuring technology resources
    • Preferred: Applicants with the following qualifications will be preferred:
      • Experience evaluating and responding to accessibility compliance reports, such as VPATs
      • Experience using sourcing and procurement resources, such as the Accessible ICT Procurement Toolkit
      • Experience working with 3rd parties to improve support for digital accessibility (e.g., through product accessibility roadmaps)
Creative Commons License
Accessibility Skills Hiring Toolkit by Teach Access is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.